Privacy Policy

Last Updated: July 9, 2025

Digital Creative Arts Centre (DCAC) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our website at https://dcaclondon.ca (the "Site").

We comply with applicable privacy laws in Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We may collect the following personal information when you use our website or services:

  • Name
  • Email address
  • Phone number
  • School or organization affiliation (if applicable)
  • Any information submitted via contact forms or newsletter sign-ups
  • IP address and browser/device information

We do not knowingly collect sensitive data such as social insurance numbers or payment details unless explicitly stated for a specific service (e.g., invoicing, event registration).

How We Use Your Information

We use your information to:

  • Respond to inquiries or service requests
  • Manage email communications (e.g., newsletters or workshop follow-ups)
  • Improve our website, programs, and outreach
  • Maintain security and prevent abuse

We do not sell or rent your personal information.

Cookies & Analytics

Our website uses cookies to enhance user experience and gather non-identifying analytics data. We may also use third-party tools like Google Analytics to understand how visitors interact with the site.

You can manage or block cookies through your browser settings.

Third-Party Services

We may link to or integrate third-party platforms (e.g., social media plugins, video embeds, booking forms). These platforms have their own privacy policies, and we are not responsible for their practices.

Data Security

Your data is stored securely and only accessed by authorized personnel. While no system is 100% secure, we take reasonable steps to protect your information from misuse, loss, or unauthorized access.

Your Rights

Under Canadian law, you have the right to:

  • Access your personal information
  • Request corrections
  • Withdraw consent
  • Request deletion of your data (subject to legal retention)

To make a request, email us at info@dcaclondon.ca

Youth & Student Data

Our services may be accessed by students in Grades 11–13. We do not knowingly collect personal information from individuals under 13 without parental or educator consent.

If you believe that we’ve collected data from a child under 13, please contact us so we can promptly remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the most recent update date indicated above.

Contact Us

If you have questions or concerns about this Privacy Policy, please get in touch with us at contact@dcaclondon.ca